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Minerva Soft provides you with the end-to-end, personalized support to achieve the best solution for your investment. You can assure that you're receiving the wholehearted support when you work with Minerva Soft.

Support Structure

  • Process optimization: We work with the appropriate people to identify and prioritize processes, conduct the necessary analysis and implement the changes upon agreement.
  • Process support expertise: Achieving comprehensive knowledge of enterprise systems capabilities and understanding the enterprise benefits and ramifications of any proposed system change.
  • Project/Process Teams: Working with process/project teams to identify the financial and organizational benefits of proposed changes to a process/system, assessing risks and planning contingencies, developing plans and priorities to ensure enterprise focus.
  • Training: Ensuring all stakeholders receive the appropriate level of training, following implementation, and then participating in training to understand user issues and concerns.
  • Communication: We do operate onsite/offsite, support mail and phone etc

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