Support Structure
- Process optimization: We work with the appropriate people to identify and prioritize processes, conduct the necessary analysis and implement the changes upon agreement.
- Process support expertise: Achieving comprehensive knowledge of enterprise systems capabilities and understanding the enterprise benefits and ramifications of any proposed system change.
- Project/Process Teams: Working with process/project teams to identify the financial and organizational benefits of proposed changes to a process/system, assessing risks and planning contingencies, developing plans and priorities to ensure enterprise focus.
- Training: Ensuring all stakeholders receive the appropriate level of training, following implementation, and then participating in training to understand user issues and concerns.
- Communication: We do operate onsite/offsite, support mail and phone etc
Support
Minerva Soft provides you with the end-to-end, personalized support to achieve the best solution for your investment. You can assure that you're receiving the wholehearted support when you work with Minerva Soft.